Zoom

One platform to connect.

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Overview

Zoom is a cloud-based video conferencing service that you can use to virtually meet with others - either by video or audio-only or both. It's known for its ease of use, high-quality video and audio, and reliability. Zoom has expanded its platform to include chat, phone, webinars, and online events, making it a comprehensive communication solution for businesses of all sizes.

✨ Key Features

  • HD video and audio meetings
  • Screen sharing and annotation
  • Breakout rooms
  • Recording and transcripts
  • Chat
  • Webinars and online events
  • Cloud phone system (Zoom Phone)

🎯 Key Differentiators

  • Familiar user experience
  • Reliability and performance
  • Scalability for very large audiences

Unique Value: Provides a familiar and reliable platform for a wide range of virtual communication needs, from small meetings to massive webinars.

🎯 Use Cases (6)

Video meetings Webinars Online events Remote work Distance learning Telehealth

✅ Best For

  • Hosting high-quality video meetings with a large number of participants
  • Conducting webinars and online events
  • Enabling remote communication and collaboration

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Asynchronous collaboration (better suited for tools like Slack or Asana)
  • Project management (better to integrate with a PM tool)
  • Document collaboration (better suited for Google Docs or Microsoft 365)

🏆 Alternatives

Microsoft Teams Google Meet Webex GoTo Webinar

While alternatives may offer deeper marketing integrations, Zoom's strength lies in its core performance and widespread user familiarity.

💻 Platforms

Web iOS Android Desktop (Windows, Mac, Linux)

🔌 Integrations

Google Workspace Microsoft 365 Slack Salesforce Asana Jira Zapier API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO/IEC 27001 ✓ HIPAA

💰 Pricing

$15.99/mo
Free Tier Available

Free tier: Meetings up to 40 minutes, up to 100 participants.

Visit Zoom Website →