Zoom
One platform to connect.
Overview
Zoom is a cloud-based video conferencing service that you can use to virtually meet with others - either by video or audio-only or both. It's known for its ease of use, high-quality video and audio, and reliability. Zoom has expanded its platform to include chat, phone, webinars, and online events, making it a comprehensive communication solution for businesses of all sizes.
✨ Key Features
- HD video and audio meetings
- Screen sharing and annotation
- Breakout rooms
- Recording and transcripts
- Chat
- Webinars and online events
- Cloud phone system (Zoom Phone)
🎯 Key Differentiators
- Familiar user experience
- Reliability and performance
- Scalability for very large audiences
Unique Value: Provides a familiar and reliable platform for a wide range of virtual communication needs, from small meetings to massive webinars.
🎯 Use Cases (6)
✅ Best For
- Hosting high-quality video meetings with a large number of participants
- Conducting webinars and online events
- Enabling remote communication and collaboration
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Asynchronous collaboration (better suited for tools like Slack or Asana)
- Project management (better to integrate with a PM tool)
- Document collaboration (better suited for Google Docs or Microsoft 365)
🏆 Alternatives
While alternatives may offer deeper marketing integrations, Zoom's strength lies in its core performance and widespread user familiarity.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Meetings up to 40 minutes, up to 100 participants.
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