Relatient

Powering Patient-Centered Engagement.

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Overview

Relatient provides a comprehensive patient engagement platform that helps healthcare organizations simplify and automate communication. The platform covers the full patient journey, including appointment scheduling, reminders, patient intake, payments, and broadcast messaging, all designed to improve access to care and reduce administrative workload.

✨ Key Features

  • Appointment Reminders & Scheduling
  • Patient Self-Scheduling
  • Digital Intake & Registration
  • Patient Payments & Billing
  • Health Campaigns & Broadcast Messaging
  • Waitlist Management

🎯 Key Differentiators

  • Broad set of integrated patient engagement tools
  • Deep integration with a wide range of PM systems
  • Focus on automating the entire patient journey

Unique Value: Helps close the loop on referrals by engaging the patient directly, ensuring higher show rates and a better experience, which reflects positively on both the specialist and the referring provider.

🎯 Use Cases (5)

Automating appointment reminders to reduce no-shows Allowing patients to self-schedule appointments online Digitizing the patient intake process Sending mass notifications for office closures or health campaigns Simplifying patient billing and collections

✅ Best For

  • Improving patient access through online self-scheduling
  • Reducing administrative tasks with digital registration
  • Increasing patient payments through text-to-pay options

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Primary tool for secure clinical team collaboration
  • In-depth telehealth consultations

🏆 Alternatives

Solutionreach Luma Health Phreesia

Focuses on the patient piece of the referral puzzle, which is often a critical failure point that traditional PRMs do not address.

💻 Platforms

Web API

🔌 Integrations

Major EHR/PMS systems including Epic, Cerner, athenahealth, Allscripts

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ SSO ✓ SOC 2 Type II

💰 Pricing

Contact for pricing
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