Luma Health

The AI-native Patient Success Platformβ„’.

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Overview

Luma Health provides a Patient Success Platformβ„’ that uses AI and automation to streamline the patient journey. It focuses on improving patient access, communication, and operational efficiency for healthcare providers. The platform integrates deeply with EHRs to automate tasks like scheduling, reminders, intake, and referral management, aiming to create a seamless, self-service experience for patients and reduce manual work for staff.

✨ Key Features

  • Smart Scheduling & Waitlist
  • Actionable Reminders
  • Patient Intake & Registration
  • Referral Management
  • Broadcast & Outreach Messaging
  • Telehealth
  • Patient Payments
  • Feedback & Surveys

🎯 Key Differentiators

  • Deep integration with major EHRs
  • Focus on automating the entire patient journey
  • Data-driven approach to patient engagement

Unique Value: Automates and orchestrates the patient journey to improve access, outcomes, and operational efficiency.

🎯 Use Cases (5)

Reducing patient no-shows Automating appointment backfilling Digitizing patient intake process Improving patient access and self-scheduling Managing patient referrals automatically

βœ… Best For

  • Automated waitlist management to fill cancelled slots
  • AI-driven patient-provider messaging

πŸ’‘ Check With Vendor

Verify these considerations match your specific requirements:

  • Providers needing a simple, standalone video visit tool without patient journey automation

πŸ† Alternatives

Solutionreach Updox Phreesia

Provides deeper EHR integration and more comprehensive automation capabilities than many competitors.

πŸ’» Platforms

Web API

πŸ”Œ Integrations

athenahealth Epic Cerner NextGen Allscripts

πŸ›Ÿ Support Options

  • βœ“ Email Support
  • βœ“ Live Chat
  • βœ“ Phone Support
  • βœ“ Dedicated Support (Enterprise tier)

πŸ”’ Compliance & Security

βœ“ SOC 2 βœ“ HIPAA βœ“ BAA Available βœ“ GDPR βœ“ SSO βœ“ HIPAA βœ“ SOC 2

πŸ’° Pricing

Contact for pricing
Visit Luma Health Website β†’