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Tyler Technologies

Connecting communities and empowering the public sector.

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Overview

Tyler Technologies is a large and established provider of a wide range of software solutions for the public sector. Their offerings cover areas such as financial management, courts and justice, public safety, records management, and citizen services. They provide end-to-end solutions to help government agencies and municipalities become more efficient, accessible, and responsive to their constituents.

✨ Key Features

  • Public Administration (ERP, financials, HR)
  • Courts & Justice
  • Public Safety (CAD, RMS)
  • Community Development
  • Data & Insights
  • Citizen Portals (MyCivic)

šŸŽÆ Key Differentiators

  • Broadest portfolio of public sector software
  • Deep domain expertise in various government functions
  • Large and stable company with a long history in the market

Unique Value: Offers a comprehensive, one-stop-shop for nearly all of a government's software needs, from public safety to financial management.

šŸŽÆ Use Cases (5)

Managing city finances and payroll Operating emergency dispatch centers Managing court cases and records Online permitting and licensing Providing a mobile app for citizen services

āœ… Best For

  • Implementing a new ERP system for a county government
  • Upgrading a police department's records management system
  • Launching a citizen portal for online payments and service requests

šŸ’” Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations looking for a lightweight, single-purpose application
  • Governments that prefer a best-of-breed approach with multiple vendors

šŸ† Alternatives

CentralSquare Technologies Accela OpenGov

Provides a wider range of solutions than most competitors, but some products may not be as modern or integrated as newer, cloud-native platforms.

šŸ’» Platforms

Web Desktop iOS Android API

āœ… Offline Mode Available

šŸ”Œ Integrations

Extensive integrations across their own product suites Third-party systems via APIs and partnerships

šŸ›Ÿ Support Options

  • āœ“ Email Support
  • āœ“ Phone Support
  • āœ“ Dedicated Support (Varies tier)

šŸ”’ Compliance & Security

āœ“ SOC 2 āœ“ HIPAA āœ“ BAA Available āœ“ GDPR āœ“ ISO 27001 āœ“ SSO āœ“ SOC 2 Type 2 āœ“ ISO 27001 āœ“ CJIS

šŸ’° Pricing

Contact for pricing
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