Splunk IT Service Intelligence (ITSI)
The AIOps solution for the modern enterprise.
Overview
Splunk IT Service Intelligence (ITSI) is an AIOps platform that leverages AI and machine learning to provide visibility into the health of critical IT services. It helps teams predict and prevent problems, simplify incident investigation, and accelerate remediation by correlating data from across the IT landscape.
✨ Key Features
- Service-centric monitoring
- Predictive analytics
- Anomaly detection
- Event analytics and correlation
- Automated remediation with adaptive response
🎯 Key Differentiators
- Leverages the power of the core Splunk data platform for analytics
- Highly customizable and extensible
- Strong in both IT operations and security use cases
Unique Value: Provides a data-driven approach to IT operations, enabling teams to move from reactive firefighting to proactive, predictive service management.
🎯 Use Cases (4)
✅ Best For
- Predicting service degradation based on historical performance data
- Automating security responses to threats detected in logs
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations without an existing investment in or expertise with the Splunk platform
🏆 Alternatives
Offers deeper and more flexible data analysis capabilities compared to many competitors, thanks to its foundation on the Splunk platform.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premium tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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