Solutionreach (SR Health)
Patient engagement and communication solutions for healthcare.
Overview
Solutionreach, now part of SR Health, is a long-standing patient engagement platform that helps healthcare practices improve communication and operational efficiency. The platform provides a suite of tools including automated appointment reminders, patient recall for overdue visits, patient surveys, and marketing campaigns. It integrates with practice management systems to automate outreach and help practices keep their schedules full, reduce no-shows, and improve patient retention.
✨ Key Features
- Automated appointment reminders (text, email, voice)
- Patient recall and reactivation campaigns
- Patient satisfaction surveys
- Reputation management
- Group messaging and newsletters
- Two-way texting
- Integration with PM/EHR systems
🎯 Key Differentiators
- Long-standing reputation in the market.
- Strong focus on patient recall and reactivation.
- Comprehensive suite of engagement tools beyond simple reminders.
Unique Value: Maximizes practice revenue by automating the process of recalling overdue patients and minimizing no-shows through multi-channel reminders.
🎯 Use Cases (5)
✅ Best For
- Automatically identifying and messaging overdue patients to book appointments.
- Sending customized appointment reminders to reduce no-show rates.
- Distributing post-visit surveys to measure patient satisfaction.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Practices primarily needing advanced telehealth or clinical collaboration tools.
🏆 Alternatives
Offers a more robust and dedicated patient recall system compared to platforms where recall is a secondary feature.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
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