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Qualtrics CoreXM

The world's #1 experience management platform.

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Overview

Qualtrics CoreXM is a sophisticated research platform designed for deep analytics and enterprise-grade feedback programs. It enables organizations to collect, analyze, and act on customer, employee, brand, and product experiences. It is known for its robust analytics, high level of customization, and predictive insights.

✨ Key Features

  • Advanced survey logic and branching (ExpertReview)
  • AI-powered data analytics (iQ)
  • Predictive intelligence
  • Customizable dashboards and reporting
  • Multi-channel data collection
  • Enterprise-grade security and compliance

🎯 Key Differentiators

  • Unified Experience Management (XM) platform
  • Advanced AI and predictive analytics (iQ)
  • Enterprise-grade security and scalability

Unique Value: Provides a single platform to manage all four core experiences of business: customer, employee, brand, and product.

🎯 Use Cases (6)

Advanced market research Customer experience (CX) management Employee experience (EX) management Brand experience (BX) tracking Product experience (PX) feedback Academic research

✅ Best For

  • Enterprise-level customer experience programs
  • Complex academic research
  • Employee lifecycle feedback

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Simple polls or quick, informal surveys
  • Individuals or small businesses with limited budgets

🏆 Alternatives

SurveyMonkey Medallia InMoment Forsta

Offers significantly more advanced analytical and predictive capabilities than traditional survey tools like SurveyMonkey or Typeform.

💻 Platforms

Web API

✅ Offline Mode Available

🔌 Integrations

Salesforce Adobe Experience Cloud SAP Workday Microsoft Dynamics Slack Tableau

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ FedRAMP ✓ GDPR ✓ HIPAA

💰 Pricing

Contact for pricing
Free Tier Available

Free tier: 1 active survey, 100 responses, 10 outgoing emails.

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