JumpCloud for MSPs
The Open Directory Platform.
Overview
JumpCloud is an open directory platform that allows IT teams and MSPs to manage users, their devices, and their access to resources from a single pane of glass. It includes password management as a core feature of its identity management capabilities, alongside SSO, MFA, and device management (MDM). The MSP program provides a multi-tenant portal to manage all clients.
✨ Key Features
- Cloud Directory
- Single Sign-On (SSO)
- Multi-Factor Authentication (MFA)
- Mobile Device Management (MDM)
- Password Manager
- Multi-Tenant Portal
🎯 Key Differentiators
- Unifies identity, access, and device management in one platform
- Device-agnostic (Windows, macOS, Linux)
- Open directory approach integrates with many resources
Unique Value: Provides a single, unified platform to manage and secure users, their devices, and their access to IT resources, regardless of location or platform.
🎯 Use Cases (4)
✅ Best For
- Cloud-native directory for modern businesses
- Unified identity and device management for MSPs
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations needing only a simple, standalone password vault
🏆 Alternatives
Offers a more comprehensive solution than standalone SSO or MDM providers by combining these functions with a core cloud directory.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: Up to 10 users and 10 devices
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