HealthViewX

A care orchestration platform for managing both inbound and outbound patient referrals.

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Overview

HealthViewX offers a patient referral management solution designed to streamline and automate the referral process. It consolidates referrals from multiple channels, provides tools for intelligent provider matching, and automates tasks like insurance pre-authorization. The platform aims to improve care coordination, reduce referral leakage, and provide analytics for better decision-making. It is notable for being a standalone solution with a focus on customizable workflows.

✨ Key Features

  • Inbound and Outbound Referral Management
  • Multi-Channel Referral Consolidation
  • Automated Insurance Pre-Authorization
  • Bi-Directional EMR Integration
  • Real-Time Tracking & Timeline View
  • Intelligent Provider Match
  • HIPAA Compliant Document Transfer
  • Actionable Dashboards & Analytics

🎯 Key Differentiators

  • Achieved Meaningful Use Stage 3 for 'Transition of care'
  • Focus on workflow orchestration and customization
  • Automated insurance pre-authorization features

Unique Value: Offers a highly customizable workflow engine to match an organization's specific referral processes, along with strong compliance support.

🎯 Use Cases (3)

Hospitals and health systems managing high volumes of referrals Specialty practices seeking to improve intake efficiency Organizations needing to automate the insurance pre-authorization process

✅ Best For

  • Consolidating referrals from fax, phone, and web forms into a single queue
  • Automating the filling of pre-auth forms
  • Closing the referral loop by updating the referring provider

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small practices with simple, low-volume referral needs

🏆 Alternatives

ReferralMD Aidin par8o

Provides more in-depth workflow automation and compliance features compared to network-focused platforms.

💻 Platforms

Web

🔌 Integrations

Major EMR/EHR systems Scheduling systems

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ HIPAA ✓ BAA Available ✓ SSO ✓ Meaningful Use Stage 3

💰 Pricing

Contact for pricing

✓ 14-day free trial

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