findhelp

Connecting people and programs.

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Overview

findhelp, formerly known as Aunt Bertha, operates the largest social care network in the United States, making it easy for people to find and apply for social services in their communities. The platform is available for free for individuals to search, and they offer enterprise solutions for organizations like hospitals, health plans, and nonprofits to manage referrals, track outcomes, and address the social determinants of health for their populations.

✨ Key Features

  • Nationwide Social Care Search Engine
  • Closed-Loop Referrals
  • Eligibility Screening Tools
  • Self-Service Tools for Individuals
  • Analytics and Reporting Dashboards
  • Marketplace for Service Fulfillment

🎯 Key Differentiators

  • Largest and most engaged social care network in the US
  • Emphasis on a free, open-access search tool for the public
  • Best in KLAS rating for SDoH networks

Unique Value: Provides the most comprehensive network to address Social Determinants of Health, enabling healthcare and community organizations to move beyond identifying needs to actively connecting people with verified help.

🎯 Use Cases (4)

Connecting individuals to local social services Care coordination and referral management for healthcare providers Population health management for health plans Employee assistance programs

✅ Best For

  • Nationwide resource directory for individuals
  • Referral platform for hospitals and clinics
  • Benefits navigation for universities and employers

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Clinical data management (EHR)
  • Internal team task management

🏆 Alternatives

Unite Us WellSky

Offers a more open network approach compared to some competitors, with a strong emphasis on a free public-facing tool that drives network engagement and data richness.

💻 Platforms

Web API

🔌 Integrations

EHR/EMR Systems API Single Sign-On (SSO)

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO 27001 ✓ HITRUST CSF Certified

💰 Pricing

Contact for pricing
Free Tier Available

Free tier: Free for individuals to search for and connect to programs.

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