eClinicalWorks Patient Engagement
Improving healthcare together.
Overview
eClinicalWorks offers a range of patient engagement tools as part of its comprehensive EHR and practice management solution. These tools, including a patient portal (healow), automated messaging, and telehealth services, are designed to work seamlessly within the eClinicalWorks ecosystem. The platform enables patients to access their health records, communicate with their providers, and manage their care.
✨ Key Features
- Patient Portal (healow)
- Telehealth solution
- Automated appointment reminders (eClinicalMessenger)
- Online appointment booking
- Secure messaging with providers
- Access to lab results and health records
🎯 Key Differentiators
- Fully integrated, all-in-one solution (EHR, PM, Patient Engagement)
- Large customer base in the ambulatory market
- healow app ecosystem for patients
Unique Value: Offers a single, unified platform for all clinical, financial, and patient engagement needs, eliminating the need for third-party integrations.
🎯 Use Cases (4)
✅ Best For
- Meeting Meaningful Use/Promoting Interoperability requirements for patient engagement
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Healthcare organizations that do not use the eClinicalWorks EHR
🏆 Alternatives
The primary advantage is the seamless integration with the eCW EHR, which is a significant benefit for practices already on the platform, but it's not a standalone solution for those using other EHRs.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
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