🗂️ Navigation

Document360

The AI-Powered Knowledge Base Platform.

Visit Website →

Overview

Document360 is primarily a platform for creating and managing knowledge bases for customers and internal teams. It has expanded its capabilities to include robust support for API documentation. Users can import OpenAPI specifications to automatically generate reference docs, and then enrich them with articles, tutorials, and guides within the same platform.

✨ Key Features

  • Automatic API documentation generation from OpenAPI files
  • Knowledge base platform for articles and guides
  • AI-powered search and content creation tools
  • Advanced version control and localization
  • Custom branding and domains
  • Enterprise-grade security and analytics

🎯 Key Differentiators

  • Excellent user interface and ease of use
  • Strong features for version control and content organization
  • Focus on being a dedicated knowledge base platform

Unique Value: Empowers businesses to easily create and manage a beautiful and effective self-service knowledge base, reducing support tickets and improving customer satisfaction.

🎯 Use Cases (5)

Creating a comprehensive developer hub with both API references and tutorials Building a public or private knowledge base Managing product documentation Hosting API documentation alongside other support content Internal documentation for teams

✅ Best For

  • Importing OpenAPI specifications to automatically generate documentation
  • Building a full knowledge base alongside API docs
  • Creating centralized knowledge hubs with AI-powered search

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Teams that need a primary tool for API design, mocking, or testing
  • Users looking for a simple, standalone API client

🏆 Alternatives

Zendesk Guide Helpjuice GitBook

More feature-rich and scalable than some simpler knowledge base tools, with a strong focus on the authoring and publishing experience.

💻 Platforms

Web API

🔌 Integrations

Zendesk Intercom Slack Microsoft Teams GitHub API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

$199.00/mo

✓ 14-day free trial

Visit Document360 Website →