CommunityOS
Connecting People to the Help They Need.
Overview
CommunityOS is a web-based platform designed to help communities organize and share information about local services. It combines a public-facing community resource directory with private, secure tools for service providers, including referral management and collaborative case management. It's often used by United Ways, 2-1-1s, and other community networks to create a 'no wrong door' system of access to services.
✨ Key Features
- Community Resource Directory (I&R)
- Guided Search & Eligibility Screening
- Referral Tracking (Closed-Loop)
- Collaborative Case Management
- Client Needs Assessment
- Reporting & Analytics
- Volunteer Management
🎯 Key Differentiators
- Strong focus on Information & Referral (I&R) standards.
- Combines a public resource directory with private case management tools.
- Designed for community-wide collaboration from the ground up.
Unique Value: Provides the integrated infrastructure for an entire community to manage and share service information, enabling effective collaboration and closed-loop referrals.
🎯 Use Cases (5)
✅ Best For
- Powering a public 2-1-1 resource directory.
- Managing and tracking referrals between multiple community agencies.
- Collaborating on a shared client record across different organizations.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Single organizations needing a standalone, internal case management system.
- Agencies requiring deep clinical EHR or billing functionality.
🏆 Alternatives
More focused on the community-wide, multi-agency network level than on the internal operations of a single organization.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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