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Chargeback Gurus

Your Chargeback Management Experts.

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Overview

Chargeback Gurus is a full-service chargeback representment and prevention company. They focus on recovering lost revenue from chargebacks by leveraging their team of experts and data-driven strategies. A key part of their service is a deep-dive root cause analysis that identifies over 40 data points to determine why chargebacks are occurring. This allows them to provide merchants with actionable advice to prevent future disputes.

✨ Key Features

  • Full-Service Chargeback Representment
  • Root Cause Analysis
  • Chargeback Prevention Solutions
  • 360-Degree Merchant Account Protection
  • Actionable Analytics and Reporting
  • Expert-led dispute response

🎯 Key Differentiators

  • Deep-dive root cause analysis to identify the fundamental reasons for chargebacks.
  • Combination of certified human experts and AI technology.
  • Strong focus on providing strategic advice for long-term prevention.

Unique Value: Chargeback Gurus goes beyond just fighting chargebacks; they diagnose the root cause of disputes and provide a strategic roadmap to prevent them, leading to higher revenue recovery and long-term business health.

🎯 Use Cases (4)

Revenue recovery for eCommerce merchants Lowering chargeback ratios for high-risk businesses Strategic consulting to prevent future chargebacks Managing disputes for subscription services

✅ Best For

  • Helping businesses in the travel industry recover revenue from disputed bookings.
  • Reducing the chargeback-to-sales ratio for online retailers.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies looking for a purely automated, self-service software platform.
  • Businesses that only need a pre-transaction fraud score.

🏆 Alternatives

Chargebacks911 Midigator Chargeflow

Compared to fully automated platforms, Chargeback Gurus offers a higher-touch, consultative partnership, leveraging human expertise to win complex cases and provide tailored prevention strategies.

💻 Platforms

Web

🔌 Integrations

Shopify BigCommerce WooCommerce Stripe PayPal Most major payment gateways

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (All tier)

🔒 Compliance & Security

✓ GDPR ✓ PCI DSS Compliant

💰 Pricing

Contact for pricing

✓ 14-day free trial

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