Chargeback
Automate, Defend, and Win.
Overview
Chargeback.com provides a software-as-a-service (SaaS) platform designed to help merchants automate their chargeback management processes. It is not a full-service solution, but rather a tool for in-house teams to become more efficient. The platform automates evidence gathering, response compilation, and submission. It also provides real-time analytics and integrates with chargeback alert networks to help with prevention.
✨ Key Features
- Dispute Automation
- Evidence Gathering
- Real-time Analytics
- Chargeback Alerts Integration
- Customizable Workflows
- Response Templates
🎯 Key Differentiators
- Pure SaaS model empowers in-house teams rather than outsourcing.
- Focus on automation and workflow efficiency.
- Flexible platform that can be tailored to a company's specific dispute process.
Unique Value: Chargeback.com provides the software tools to make a merchant's internal team exponentially more efficient at fighting and managing chargebacks, giving them control and visibility over the entire process.
🎯 Use Cases (3)
✅ Best For
- Helping enterprise companies with dedicated teams manage high volumes of disputes more effectively.
- Streamlining the evidence collection process for complex transactions.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses looking for a 'done-for-you' service where an external team manages disputes.
- Small merchants with very few chargebacks.
🏆 Alternatives
Unlike full-service providers that take over the process, Chargeback.com is a technology partner that enhances the capabilities of a company's existing team, offering more customization and control.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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